PRIVACY POLICY

 

Welcome to the Alert Scientific, Inc. website, which includes, but is not limited to, the Alert Scientific, Inc. website (www.alertscientific.com) and any official social media sites or other online sites where this Privacy Policy is posted (collectively, the “Site”). The Site is owned and operated by Alert Scientific, Inc. (the “Company”). This Privacy Policy (the “Policy”) is an agreement between Company and you, as the user, governing your use of the Site, together with any materials and services available or accessible on the Site (collectively, the “Services”). This Policy is effective immediately upon your access and use of the Site and will remain in full force and effect for the duration of your access and use of the Site, unless Company expressly provides otherwise.

 

The Company respects its customers’ privacy.  This Policy describes the treatment of information that Company collects from and about you when you access and use the Services. This Policy applies to any information collected or received by e-mail, text,  other electronic messages between you and Company (directly or indirectly, by way of automated messages sent by and through the Site), and entry of data into the Site.  It describes other sources Company uses to obtain information about you; describes how Company uses, shares and protects your information; and describes choices you have about how your information is used, including how you can contact Company regarding that information. 

 

Please carefully read and review this Policy because, by accessing or using the Services, or by clicking to accept or agree to this Policy if the option is presented to you, you agree to be bound by this Policy. If you do not agree to this Policy, do not access or use the Services.

 

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS POLICY.  IF YOU DO NOT AGREE TO BE BOUND BY THIS POLICY, YOUR REMEDY IS TO IMMEDIATELY STOP ACCESSING OR USING THE SERVICES. YOUR AGREEMENT WITH COMPANY REGARDING COMPLIANCE WITH THIS POLICY BECOMES EFFECTIVE IMMEDIATELY UPON YOUR USE OF THE SERVICES. 

 

Company reserves the right to revise or otherwise update this Policy, at any time, in its sole discretion, including by adding and deleting terms. All revisions will be effective immediately upon posting on the Site. It is important that you check this Policy regularly because, if you continue to use the Site after Company has posted the revised Policy, then you agree to be bound by the revised Policy. If you do not agree to be bound by the revised Policy, then your recourse is to stop using the Site.

 

For purposes of this Policy, “personal information” means information that relates to or can identify a specific person.  Personal information can include full name, address, telephone number, e-mail address, or IP address. Other information, such as e-mail choices, product inquiries, product purchases, product preferences, or website usage, is associated with personal information and will also be treated as personal information under this Policy.

 

All of Company’s content, products and services are intended for adult audiences and are not directed to individuals under 18 years old.  Company does not knowingly permit individuals under 18 years old to register for any content, product or services, and Company does not offer any content, product or services to individuals under 18 years old.  Company does not knowingly collect, use or disclose personal information about users under 18 years old, except as permitted by law.  If you are under the age of 18, please do not use thIS site or the services or provide any information to THIS SITE OR THE services.  If you believe your child or another individual under 18 years old for whom you are legally responsible has impermissibly provided Company with their personal information, please e-mail Company at Sales-Request@alertscientific.com or call Company at 800-872-2028, so that Company can identify and delete that information.

 

COLLECTION OF INFORMATION

 

Information You Directly Provide

 

If you are interested in obtaining information, products or services from Company, participating in certain activities through the Services, or communicating with Company electronically, you may need to provide Company or its service providers, including its third-party technology platform provider (if any), with information about yourself. For example:

 

  • If you contact Company to obtain information, or request further information about any products or services, you may be asked to provide your name, e-mail address, telephone number and other personal information.
  • If you register to receive a newsletter from Company, you may be asked for your name, postal address, e-mail address, telephone number and other personal information.  
  • If you order a product for another individual, you may be asked for that individual’s name, postal address, e-mail address and telephone number in order to enable Company to deliver the product to the recipient.
  • If you send Company an e-mail or otherwise communicate with Company electronically, you will have provided Company with personal information, including, but not limited to, your name, e-mail address, and other identifying information.
  • If you apply for or seek information about an employment or independent contractor position, you may provide, and Company may collect, certain personal information from you in the employment or engagement process.  
  • If you contact Company by telephone, Company may record certain information, including personal data such as your name, telephone number, telephone call length, geographic location, and related information. Such calls may be recorded, such that any personal data you provide during the call may also be collected. 

 

In addition, Company may collect personal information based on any search queries you may perform on the Site and any communications you have with Company. 

 

Information Company May Automatically Collect

 

In addition to information you directly provide to Company, Company and its service providers, including its third-party technology platform provider (if any), also automatically collect certain additional information by using standard technologies. For example:

 

  • IP Address and Other Identifiers. When you access and use the Site and Services, Company and its service providers may collect information about your visits in order to allow you to obtain the Services and to allow Company and its service providers to better understand the frequency with which specific visitors visit various parts of the Services. For example, Company may collect your Internet Protocol (“IP”) address, which identifies the computer or service provider that you use to access the Services, or information about your browser type, authentication identifiers, and other software and hardware information. If you access the Site or use the Services through a mobile or other device, Company may collect your mobile device identifier, geolocation data (including your precise location), or other transactional information for that device. Company may combine this information with other information that it has collected to make the Site, Services and other communications to you more targeted to your interests.
  • Details of Your Visits. Company may use automatic collection technologies to collect information about the details of your visits, resources you access, searches you perform, and information about the computer and internet connection (including IP address) that were used. 
  • Social Media Information and Content. If you access the Site or Services through a social media service or connect by means of a social media service, the information Company collects may also include your user ID and/or username associated with that social media service, any information or content you have permitted the social media service to share with Company or the public such as your profile picture, e-mail address or friends lists, and any information you have made public in connection with that social media service. When you access or log in to the Site or Services through a social media service or connect by means of a social media service, you authorize Company to collect, store, and use such information and content in accordance with this Policy.
  • Cookies. The Site and Services may use cookies. Cookies are small text files that are stored on a user’s computer and allow websites to remember information about users. Company and its service providers, including its third-party technology platform provider (if any), use cookies for a variety of purposes in order to enhance the quality of the Site and Services. Cookies allow Company to personalize your return visits to the Site and Services and to enhance your user experience during certain activities. You have the choice to set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. It is your decision whether to allow Company to send you cookies. If you do not allow Company to send you cookies, your ability to use some aspects of the Site and Services may be limited.
  • Web Beacons and Other Tracking Technologies. The Site and Services may use other tracking technologies, including, but not limited to, so-called “pixel tags,” “web beacons,” “web bugs,” and “clear GIFs” (collectively, “Web Beacons”), to collect user information about your activities on the Site and Services. Web Beacons are small electronic images embedded in online content (including online ads) and e-mail messages and are ordinarily not visible to users. Web Beacons enable Company to track pages and content accessed and viewed by users.  In addition, if Company sends HTML-formatted (as opposed to plain text) e-mails to you, Web Beacons may be embedded in such e-mails to allow Company to monitor readership levels and therefore identify aggregate trends and individual usage to provide Company audiences with more relevant content or offers. Web Beacons in e-mails may recognize activities such as when an e-mail was opened, if an e-mail was forwarded and the frequency of which an e-mail was forwarded, which links in the e-mail were clicked, etc. Web Beacons cannot be declined when delivered via a regular web page.  However, Web Beacons can be declined when delivered via e-mail, but, if you do not wish to receive Web Beacons via e-mail, you must disable HTML images or refuse HTML-formatted e-mails (by selecting text only e-mails) via your e-mail software.
  • Third-Party Content. The Site and Services include or may include links to third-party websites and content providers, including, but not limited to, third-party payment processors and third-party order fulfillment services. Company does not control, and is not responsible for, the actions and policies of any third parties, and, once you click on a link for any website other than Company’s, you will be subject to the third parties’ privacy policies, and Company’s Policy will not apply.  In the event any such third-party websites request information from you, the use of any such information is solely the responsibility of that third party, and Company cautions you to carefully review such policies prior to providing any information.
  • Analytics. Company uses or may use analytics services to analyze how visitors use the Site and Services.  Such analytics services may use cookies to collect standard internet log and visitor behavior information, which may include personal information.  Company uses or may use such information to analyze usage trends and preferences of persons who visit the Site and Services and to help Company better develop the Site and Services and market products and services. 

 

USE AND DISCLOSURE

 

The Company and its service providers may use information collected from and about you for various business purposes, including, without limitation, to operate, maintain, modify and enhance the Site and Services, to fulfill business obligations, and to further the evaluation and development of Company products and services.  These uses may include, but not be limited to:

 

  • Delivering services that you request, and enhancing your experience on the Site and Services;
  • Tracking your access and use of the Site and Services;
  • Tracking the products and services of interest to you and others;
  • Processing and tracking your product or service orders;
  • Responding to service inquiries or support requests;
  • Scheduling appointments or repairs;
  • Sending scheduling and servicing updates and confirmations;
  • Communicating with you about products or services in which you may be interested, and responding to your inquiries or comments;
  • Offering branded or co-branded services, products, or features;
  • Performing business analyses and other purposes intended to improve the quality of Company business and the Site, Services, products and services of Company, and to enhance the quality and contents of the Site and Services based upon usage trends and visitor preferences;
  • Pursuing Company’s legitimate business and other interests, including for internal administrative purposes, to investigate or report actual or potential crimes, to prevent or investigate fraud, to represent Company interests in any proceedings, and to maintain records of contacts and sales;
  • Evaluating your candidacy for employment or engagement as an employee or independent contractor, respectively, as applicable; or
  • Acting in accordance with your consent.

 

Company may use and share your personal information as described in this Policy, including, without limitation:

 

  • with entities (if any) that help Company manage and provide the Site, Services, products and other services, including development of the Site and Services, marketing, product development, research, maintenance and support, personalization, e-mail distribution, measurement and improvement, and fulfillment, to the extent that such entities need the information to perform their services or as required by law;
  • with Company corporate parents, subsidiaries and affiliates (if any);
  • with identified entities whose products or services you specifically use or request to receive while you use the Services;
  • with Company service providers, such as contractors, subcontractors, sales representatives and other third parties who support Company business and are bound by contractual obligations to keep your information confidential, though their use of your personal information will be governed by their own privacy policies;
  • with other third parties (e.g., third-party payment processors and third-party order fulfillment services) in the ordinary course of business in order to process your requests and inquiries, to assist with your orders offered through the Services, to enforce Company agreements or to comply with contractual obligations;
  • in response to legal process and when Company determines, in its sole discretion, that sharing your personal information is required by law to protect any person’s property, rights or safety, to pursue Company’s legitimate business interests (e.g., to prevent fraud), to investigate or prevent a potential violation of law, to enforce any terms and conditions of use or other legal agreement, or in the event of a corporate transaction, such as a divestiture, merger, acquisition, consolidation, bankruptcy or otherwise; or
  • in accordance with your consent.

 

Except as described in this Policy, Company will not share personal data with a third party unless you consent to the disclosure or the disclosure is required by law.  Company may use the information it collects from and about you to make inferences and predictions about your potential areas of interest, in order to make the Site, Services and Company’s content, products and services more interesting and relevant to you and other visitors. When information Company collects is aggregated, anonymized or otherwise does not identify you as a specific person, Company may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.

 

INFORMATION AND DATA SECURITY

 

The Site and your personal information and data may be hosted by an independent third-party technology platform provider, and Company has or will have no control over the processes, equipment, procedures or safeguards used by such third party in any such event.  While Company may not host the Site or store your personal information or data, Company takes commercially reasonable steps to safeguard information in its possession from loss, theft and unauthorized use, disclosure or modification.  To the extent Company has control, Company maintains appropriate administrative, physical and technical safeguards against accidental or unlawful destruction, access, or disclosure of data. 

 

Please be aware that no method of transmitting or storing electronic data is ever completely secure.  As a result, Company cannot, and does not, warrant or guarantee that the security of any information that Company collects, either directly from you or indirectly from other sources, will never be accessed, used or released in a manner that is inconsistent with this Policy.  Your provision to COMPANY of any personal information, AND YOUR USE OF THE SITE AND SERVICES, is at your own risk.

 

Personal information and data collected by Company or provided to Company may be stored and processed in any country where Company or its parents, subsidiaries, affiliates or service providers (if any) maintain facilities or servers.  Company may also utilize Cloud-based storage and processing, and will not have control over where any data or information may be physically stored in the Cloud in any such event.  The Company is headquartered in the United States, and, as a result, it is expected that data, including personal information, is likely to be maintained in or transferred to the United States. Where personal information is transferred between countries, such transfer will be subject to a contract which ensures the production of information. 

 

Insofar as you have given your consent for Company to collect your personal information and process your data, your respective consent forms the legal basis for the processing covered by the consent. This applies to all personal information and data you provide to Company, including, but not limited to, any consent to telephone or e-mail marketing you may have granted.  If you have given your consent, you may withdraw it at any time with effect for the future.  It is possible to unsubscribe from any e-mail or other promotional communications at any time, by sending an e-mail to Company at smcleod@alertscientific.com or calling Company at 800-872-2028. 

 

Insofar as Company processes your data, you can object to such processing.  If you lodge a protest with Company, your data will no longer be processed, unless Company or the applicable third party responsible for processing your data can furnish proof of compelling legitimate grounds for processing that outweigh your interests, or unless processing serves the purpose of asserting, exercising or defending legal claims.

 

DATA RETENTION

 

Company will retain your personal information and data for the period necessary to fulfill the purposes outlined in this Policy, unless longer retention is required or allowed by law.  Company will delete your personal information and data as soon as it is no longer needed for these purposes.  As soon as your personal information and data is no longer needed for the aforementioned purposes, it will be removed from Company databases and no longer be available for further use, and will be deleted at the end of the retention periods stipulated by law, unless you have expressly consented to further utilization of your data.  Company reserves the right to data utilization after said retention periods in any way permitted by your consent, by law and as described in this Policy.

 

USER ACCESS AND CONTROL

 

You may opt out of having your personal information and data used or disclosed for certain purposes. You may opt out of collection of personal information and data by disabling Cookies and by changing the privacy settings within your browser. You may opt out of receiving promotional or marketing-related communications from Company by e-mailing Company at Sales-Request@alertscientific.com. If you no longer want to receive promotional or marketing-related e-mails from Company on a going-forward basis, you may opt-out of receiving such e-mails by unsubscribing from promotional or marketing e-mails you receive.

 

Other than as expressly set forth in this Policy, Company does not share your information with any third parties.  However, please be aware that some information that you provide may remain viewable in some circumstances where, for example, you have shared information with social media or other services or where caching technology preserves information for a period of time.  Company may also retain backup information related to your use of the Site and Services or information you have provided on Company servers for some time for fraud detection or to comply with applicable law or Company internal security policies.  It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.

 

CALIFORNIA PRIVACY RIGHTS

 

California Consumer Privacy Act (“CCPA”):

 

If you are a California resident, you can make certain requests regarding your personal information. Company will fulfill each request to the extent required by law.

 

  1. You can ask Company what personal information Company has about you, including a list of categories of your personal information that Company has sold and a list of categories of your personal information that Company has shared with another company for a business purpose.
  2. You can ask Company to delete your personal information.
  3. You can ask Company to stop selling your personal information.

 

More information on each request follows:

 

  1. If you ask Company what personal information Company has about you, Company will return to you (to the extent required by law): (a) the categories of personal information Company has collected about you; (b) the categories of sources from which Company collects your personal information; (c) the business or commercial purpose for collecting or selling your personal information; (d) the categories of third parties with whom Company shares personal information; (e) the specific items of personal information Company has collected about you; (f) a list of categories of personal information that Company has sold, along with the category of any other company that Company sold it to (provided that any of the categories of personal information that Company collects could be included in a sale to other companies, including those within Company’s corporate family, and, if Company has not sold your personal information, Company will inform you of that fact); (g) a list of categories of personal information that Company has disclosed for a business purpose, along with the category of any other company that Company shared it with.
  2. You can ask Company to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information Company collected about you in the previous twelve months.
  3. If you ask Company to delete your personal information, Company will, upon receiving the request, delete the personal information (to the extent required by law) that it holds about you as of the date of your request from Company records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use the Site, Services and other online features, and limit your use of functions that require your personal information.
  4. If you are a California resident, you have a right to “opt-out” of the “sale” of your “personal information” by asking Company to stop selling your personal information. To do so, please e-mail Company at Sales-Request@alertscientific.com.

Below is a chart showing the types of personal identifiers that Company may have sold in the previous twelve months or may sell in the future, as applicable.

 

Categories of Third Parties to Whom Personal Information May Be Sold

Categories of Personal Information Which May Be Sold

Advertising companies (such as ad servers, advertising agencies, technology vendors, providers of sponsored content, and others)

            Device and Online Identifiers; personal identifiers; internet, application, and network activity; purchase history information

Other entities

            Audio, visual, and other sensory information; personal identifiers; device and online identifiers and related information; financial information; individual preferences and characteristics; internet, application, and network activity; location information; purchase history information

 

Company will not discriminate against you for exercising your rights. This generally means Company will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. If you ask Company to delete or stop selling your data, it may impact your experience with Company and the Site and Services, and you may not be able to participate in certain activities on the Site and Services which require usage of your personal information to function.

 

To exercise the California privacy rights for requesting or deleting your personal information, please e-mail Company at Sales-Request@alertscientific.com. Company will respond to you as required by applicable California law.

 

Verifying Your Identity for Requests to Access or Delete Personal Information

 

Company takes the privacy of your personal information seriously and wants to ensure that it provides only you or your authorized agent with your personal information. The CCPA also requires Company to verify the identity of each person who makes a request to know what personal information Company has about you or to delete the personal information it has about you.

 

What personal information do you provide to verify your identity?

 

To verify your identity, Company will ask you to provide your: first name (required), last name (required), middle initial, e-mail address (required), telephone number, and postal address (required).

 

How will Company verify your identity?

 

Company may verify your identity by working with a third-party identification service to help Company verify your identity and prevent fraudulent requests. When you make your request, you will be asked to answer a few questions about yourself to help Company verify your identity.

 

In some instances, Company may ask you to provide other documentation to verify your identity. In this event, Company will reach out to you directly with this request.

 

What if Company cannot verify your identity?

 

If Company cannot verify your identity, Company will not be able to process your request to know what personal information Company has about you or to delete the personal information Company has about you. If Company is unable to verify your identity with a high degree of certainty, Company will only be able to provide a report with category-level information and may not be able to delete all or part of your information.

 

How do you submit a request using an Authorized Agent?

 

An authorized agent is a person or business who has authorization to request to know what personal information Company has about you, to delete the personal information Company has about you, or to opt out of the sale of personal information on behalf of a California resident.  Authorized agents use the same e-mail address provided above to submit requests.

 

If you submit a request on behalf of another person, Company requires a valid power of attorney and a signed attestation form.  If you do not have a valid power of attorney, Company requires an authorization document and a copy of the consumer’s government-issued photo identification in addition to Company’s attestation form.

 

How do you submit documentation to Company?

 

If you submit a request on or through the Site or Services, you will be asked to upload documentation when you submit your request.  If you submit your request over the telephone, you will be asked to e-mail your forms to Sales-Request@alertscientific.com. Please note, you will have ten business days to provide all required documentation.

 

Your California Privacy Rights – Shine the Light

 

If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by the Company to third parties for the third parties’ direct marketing purposes within the immediately preceding calendar year. The Company will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please e-mail Company at Sales-Request@alertscientific.com.

 

General Data Protection Regulation (“GDPR”) of the European Union (“eu”)

 

The GDPR does not apply to this Policy. Residents of the EU are prohibited from accessing the Site from within the EU and are prohibited from using the Site and Services from within the EU for any purpose, including, but not limited to, placing orders for delivery into the EU.

 

The Site and Services are exclusively intended for access and use by residents of the United States.

 

OTHER IMPORTANT INFORMATION

 

Third Party Sites

 

If you click on or interact with a hyperlink that you find on the Site or Services, you may leave the Site or Services and send information to a different website or application. If you place an order on the Site or Services, you will interact with a third-party payment processor and third-party order fulfillment service. This Policy does not apply to your interactions with third-party websites or mobile apps, even if you find a link to them on or access them through the Site or Services.  Thus, you should read the privacy policy of the third-party provider to see how your personal information will be treated on its site.  Company has no control over such third parties, their sites, their privacy policies or their products or services.

 

In addition, Company uses or may use third-party CRM software and services, some of which may be cloud-based.  While Company’s CRM is only used internally for purposes of lead tracking, customer service, and marketing, to the extent that any of your information may be used by such software or services, it may be passed on to the website or cloud-based systems of the third-party, over which Company has no control, and thus Company cannot ensure the security of any information which is passed on to such third parties. 

 

Visiting Services from Outside the United States

 

Please be aware that your personal information may be accessed from, transferred to, processed, and stored in any country where Company has facilities, employs employees or engages service providers. By using the Site or Services or providing Company with any personal information through the Services, you consent to the transfer, processing and storage of your personal and non-personal information in countries outside your country of residence, including the United States, where the data protection and other laws might be different from those in your country. This includes the use of cookies and other tracking technologies as set forth in this Policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information. As a result, please read this Policy with care.

 

Changes in this Policy

 

Company reserves the right to revise or otherwise update this Policy, at any time, in its sole discretion, including by adding and deleting terms, and including an indication of the date on which this Policy was revised. All revisions will be effective immediately upon posting on the Site. It is important that you check this Policy regularly because, if you continue to use the Site or Services after Company has posted the revised Policy, then you agree to be bound by the revised Policy. If you do not agree to be bound by the revised Policy, then your recourse is to stop using the Site and Services.

 

If Company makes any material changes in the way it collects, uses, and/or shares personal information that it collects about you through the Site or Services, which increase Company’s rights to use personal information that it has previously collected about you, Company will notify you either through an e-mail to your registered e-mail address or by prominent posting on the Site and, where required by law, Company will obtain consent from you either through e-mail or the through the Site.

 

CONTACT US

 

If you have questions or comments about this Privacy Policy, or if you would like to access your personal information collected by Company, you may do so by contacting Company at:

 

Alert Scientific, Inc.

469 School Street

East Hartford, Connecticut 06108

Attention:        Director of Operations

Telephone:      800-872-2028

E-mail:            Sales-Request@alertscientific.com

 

Last revised: 13 August 2025